VA Sales-Coaching Program — Terms & Conditions
Last updated 08/06/2025
1. Acceptance & Eligibility
1.1 By clicking “I Agree” or otherwise enrolling in the VA Sales-Coaching Program (the “Program”), you (“Participant,” “Client,” “you”) accept these Terms & Conditions (“T&C”).
1.2 If you enrol on behalf of a business or enrol multiple virtual assistants (“VAs”), you confirm that you are authorised to bind that entity and all enrolled individuals.
1.3 Participants must (a) be at least 18 years old, (b) have sufficient English proficiency, and (c) maintain reliable internet, camera and microphone.
2. Program Description
2.1 Instruction is delivered by Master Coach Derek Christian and administered by GetNuva LLC (“GetNuva,” “we,” “our”).
2.2 Structure: one onboarding call followed by a sequence of live coaching sessions (“Sessions”) held every two weeks; minimum four (4) Sessions, maximum six (6), each 45–60 minutes.
2.3 Each Session is supported by homework, worksheets, pre-reads and KPI tracking.
3. Enrollment Procedure
3.1 Prior to the onboarding call, you must submit the Intake Form (pitch, package, pricing, objections, monthly leads).
3.2 Following the onboarding call, Coach confirms the exact number of Sessions (4–6) for your cohort.
3.3 Enrolment is complete only after you (a) accept these T&C and (b) pay for the first Session.
4. Fees, Pricing & Subscription Billing
4.1 Standard rate: US $375 per VA, per Session.
4.2 Promotional pair rate: US $500 per Session when exactly two VAs from the same company enrol together.
4.3 Subscription model
a) You authorise GetNuva and its payment processor to store and charge your credit/debit card (“Payment Method”).
b) The first Session fee is charged immediately; a receipt is emailed to you.
c) Beginning two weeks later, the Payment Method is charged automatically every fourteen (14) calendar days until all prescribed Sessions conclude.
4.4 Failed payments: We retry up to two times. After three failures, Hub access and future Sessions are suspended, and overdue balances accrue interest at 1.5 % per month (or the maximum lawful rate).
4.5 Prices exclude sales, use, VAT or similar taxes. You are responsible for such taxes, except taxes on GetNuva’s net income.
4.6 Rates in Sections 4.1–4.2 remain fixed for your Program Cycle. Rates for future cycles may change with prior notice.
5. Program Content, Access & Usage
5.1 All slide decks, worksheets, homework, recordings and related resources (“Program Content”) are proprietary to Derek Christian and/or GetNuva.
5.2 GetNuva grants you a non-exclusive, non-transferable licence to view Program Content solely for your internal professional development.
5.3 Program Content and discussion are hosted in a private Basecamp workspace (“Hub”). Hub access—including streaming-only Session replays—remains available for six (6) months after your final Session.
5.4 Downloading, screen-recording, republication, resale or public display of Program Content is prohibited without GetNuva’s prior written consent.
5.5 Business data, homework and KPI files you upload (“Participant Materials”) remain your property. Participant Materials are visible only to you, Coach Derek and authorised GetNuva staff, and are used solely for instruction and KPI tracking.
6. Participant Obligations
• Attend Sessions on time and participate in good faith.
• Complete homework and submit KPI data by stated deadlines.
• Maintain professional conduct toward Coach and cohort members; abusive behaviour may result in removal without refund.
• Ensure adequate internet connection and functional camera/microphone for each Session.
7. Attendance, Missed Sessions & Withdrawal
7.1 Session dates and times are fixed; rescheduling at participant request is not available.
7.2 If you miss a live Session it remains billable. The recording will be posted in the Hub within 24 hours; you may still submit homework and KPI data and post follow-up questions in the Hub for Coach review.
7.3 To withdraw, email
management@getnuva.com. Charges already processed are non-refundable. Future charges stop if notice is received at least 48 hours before the next billing date.
8. Image Consent & Testimonials
You grant GetNuva and Coach a perpetual, worldwide, royalty-free licence to use your name, likeness, voice and testimonials for Program marketing, training and publicity. You waive any right of inspection or further compensation.
9. Confidentiality & Data Privacy
Each Party will protect the other’s non-public information with reasonable care and use it only for Program purposes. Personal data are handled in accordance with the
GetNuva Privacy Policy.
10. Disclaimer & Limitation of Liability
10.1 Sales outcomes vary; no specific revenue, lead volume or KPI improvement is guaranteed.
10.2 GetNuva and Coach are not liable for indirect, incidental, consequential or special damages, including lost profits.
10.3 GetNuva’s aggregate liability is limited to the total fees you actually paid.
11. Governing Law & Dispute Resolution
These T&C are governed by U.S. federal law and, where not pre-empted, the laws of the State of Connecticut, without regard to conflicts rules. Any dispute that cannot be resolved informally within thirty (30) days shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules in Hartford, Connecticut. Either party may seek provisional or injunctive relief in the state or federal courts located in Hartford County, Connecticut, and both parties consent to the personal jurisdiction and venue of those courts for such purposes.
12. Modifications
GetNuva may update these T&C at any time. Material changes will be posted here and, when feasible, emailed to current participants. Continued participation after changes constitutes acceptance of the revised T&C.
13. Entire Agreement & Severability
These T&C constitute the entire agreement regarding the Program and supersede all prior communications. If any provision is held invalid, the remaining provisions remain in effect.